Custom Domain

Instead of name.pixalo.shop your shop runs at www.your-studio.com. You need no Cloudflare account and no domain transfer. Two DNS records at your provider are enough, Pixalo issues and renews the SSL certificate.

1

Add a domain

Under Settings → Domains enter your domain without https:// and click Add.

Settings Domains with input field for the domain and Add button
  1. 1Enter the domain, e.g. www.fotostudio-lichtblick.de.
  2. 2Add. Afterwards Pixalo shows the DNS records for your domain.

www is the main address

If you only enter your-studio.com, Pixalo turns it into www.your-studio.com. The bare domain works additionally if your provider allows CNAME on the root domain (ALIAS, ANAME, CNAME flattening).

2

Set DNS records

At your domain provider, whichever it is: GoDaddy, IONOS, Strato, Hetzner, Namecheap, Cloudflare. The wizard shows exactly these records with your personal verification code.

TypeName → Content
TXT_pixalo-verifyYour verification code from the wizard
CNAMEwwwcustom.pixalo.shop
CNAME@ (only if the provider allows it)custom.pixalo.shop

TXT record

Proves that the domain belongs to you. Name _pixalo-verify, content the code from the wizard. Copy with one click.

CNAME record

Points www to Pixalo. Target always custom.pixalo.shop. No A record, no IP address.

Cloudflare customers: proxy off

If your domain is at Cloudflare, the cloud must be grey (DNS only). With an orange cloud Pixalo cannot issue a certificate. Other providers do not have this option.

Waiting time

5 to 10 minutes at Cloudflare, up to 48 hours at other providers. Usually under an hour.


3

Verification and SSL

Pixalo checks the records in the background every few minutes. The status moves through four steps.

1
Configure DNS: records set, Pixalo waits for propagation.
2
Verification: TXT and CNAME found.
3
SSL certificate: being issued, usually 1 to 5 minutes.
4
Active: SSL-protected, the shop runs at your domain.

Check status

If you do not want to wait: “Check status” starts the check immediately. If it fails repeatedly, Pixalo shows which record is missing and when the next attempt runs.


4

Primary domain and several domains

You can connect several domains. One is the primary domain.

Primary domain

The star “Set as primary domain” defines which address appears in emails, on QR cards and invoices. The first active domain becomes primary automatically.

The pixalo.shop address stays

name.pixalo.shop keeps working. Old cards and links go nowhere if you delete a domain whose address was printed. Deleting warns about it and requires the domain name.


5

For your customers

Parents see only your domain. The certificate is valid, the browser shows the lock. Access code emails and gallery links use the primary domain.

Domain ready. Now get found.

Meta title, description and Google Analytics.