Customers
Every family who orders lands in your customer list automatically. With contact details, access codes and all orders in one place.
Updated October 9, 20261 min read
At a glance
- Customers are created automatically: with the first order, an online registration or a customer account.
- The email address links all orders of a family.
- Deleted customers disappear from the list. Orders and invoices remain.
Under Customers you see all families with name, email, phone, address and joining date.
- 1Search and sorting: search by name, email or address. Sort by joining date, last name or email.
- 2Address: the delivery address from the order.
- 3Statistics: number of orders and linked access codes.
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Clicking a row opens everything you know about this family.
- 1Orders and revenue: revenue only counts paid orders, minus refunds.
- 2Contact details: name, email, phone, address and the date the entry was created.
- 3Access codes: the codes the family ordered with. Handy for siblings.
- 4Order history: every order with job, date, amount and status. A click opens it.
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Tick the customers and click Delete. Pixalo asks first.
What remains
The customer entry is then gone for good. Orders and invoices remain because you have to keep them. If the family orders again later, a new entry is created.
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Frequently asked questions
Does a family need an account to appear here?
No. Every order creates an entry, even without a customer account.
Can I change customer details?
No. The details come from the orders. If a signed-in family orders again, Pixalo takes over their new details.
Can I export the list?
There is no export of the customer list. Export orders for your lab with the lab export.
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Photo lab
Send orders to the lab with one click.